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-   -   Manhattan theme missing from my ProPlus Download (http://www.studiopress.com/support/showthread.php?t=47892)

jackieulmer 01-07-2011 09:00 AM

Manhattan theme missing from my ProPlus Download
 
Hi,

On 11/28/10 I purchased the Pro Plus All Themes package and am trying to use the Manhattan theme and it is not on my download page. Help!

Thanks! Here are the purchase details -

Merchant:StudioPress by Copyblogger Media Invoice Number:7vqdbufhqjy2y2byrc5y 909-289-7908 Shipping Information
Mark Ulmer
P O Box 1955
Blue Jay, CA 92317
US Item Description Qty Taxable Unit Price Item Total PRO-PLUS StudioPress - Pro Plus All-Them 1 N US $187.46 US $187.46 Shipping:
US $0.00 Tax:
US $0.00 Total:
US $187.46

Jackie Ulmer

Teresa 01-07-2011 09:29 AM

Quote:

Originally Posted by jackieulmer (Post 246495)
Hi,

On 11/28/10 I purchased the Pro Plus All Themes package and am trying to use the Manhattan theme and it is not on my download page. Help!

Thanks! Here are the purchase details -

Merchant:StudioPress by Copyblogger Media Invoice Number:7vqdbufhqjy2y2byrc5y 909-289-7908 Shipping Information
Mark Ulmer
P O Box 1955
Blue Jay, CA 92317
US Item Description Qty Taxable Unit Price Item Total PRO-PLUS StudioPress - Pro Plus All-Them 1 N US $187.46 US $187.46 Shipping:
US $0.00 Tax:
US $0.00 Total:
US $187.46

Jackie Ulmer

Mine, too. I purchased on 11/26 but didn't notice it until you pointed it out.

I'm sure they'll get it straightened out. This is a great group of professionals.

Teresa

Teresa 01-07-2011 09:35 AM

Never mind. I just found the page for the downloads and got it there.

Thanks.

Teresa

jackieulmer 01-07-2011 09:37 AM

Where is that? I went back to my initial downloads email, clicked the link and it's not there. What am I missing? Thanks!

Jackie

jackieulmer 01-07-2011 10:25 AM

Thank you Brian for awesome customer support, as always! Issue resolved and happily working on the theme!

Jackie Ulmer

Brian Gardner 01-07-2011 11:06 AM

You bet Jackie, I'll close the thread now!


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