No transaction was found for this transaction number.
 

hello

I have a problem to enable support I just bought. when I get the No. of my transaction he said "No transaction WAS found for this transaction number."
I just bought the genesis framework + the theme it.

My email is dragan@entre-pongistes.com

Can you tell me the problem is because I do not see how. thank you in advance

bye
dragan

double check the transaction # you are using. If this doesn't work, please us the contact form
http://www.studiopress.com/contact

No. The transaction is correct.

I just sent a message through the contact form with all my information

I'm waiting to hear from you

dragan

I replied to the message by the contact form and I touours new.

When will my account be activated?

My name is on the forum yougos

Thank you in advance

I don't receive the contact form information and I can't setup accounts. That said, it looks like your account has been upgraded.

Ok my account is upgraded.

Thanks you very much

bye
yougos

you're welcome

Since this is resolved I'm going to close this thread