Did not receive download link after purchase
 

Hello,

I recently purchased an individual theme through the studiopress website and never received the email with the download link. I did receive the confirmation receipt. I checked the spam folder, and it is not there. I also used the contact form on the website and have yet to receive a response.

The invoice number is :

Thank you

Please us the contact form for this.
http://www.studiopress.com/contact

I did yesterday, never heard back.

If you can tell me which theme you purchased, I'll be happy to send it over to you.

Thank you Brian. It was the Metric theme. Here are the details (with some info deleted) from my receipt:

Thank you for your order!
Order Information
Merchant: StudioPress by Copyblogger Media
Invoice Number: 7vqdk7yftbaf95gd77p9

Billing Information
xxx
xxx
xxx
US
xxx

Shipping Information
xxx
xxx
xxx
US

Item Description Qty Taxable Unit Price Item Total
METRIC StudioPress - Metric Child Them 1 N US $18.71 US $18.71
Shipping: US $0.00
Tax: US $0.00
Total: US $18.71

xxx
Date/Time: 16-Aug-2011 01:33:42 PM CT
Transaction ID: 3801373421