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Search took 1.33 seconds. Search: Posts Made By: andrea_r
Forum: General Discussion 11-18-2012, 07:58 AM
Replies: 11
Views: 800
Posted By andrea_r
Great since the issue is resolved, I'll close the...

Great since the issue is resolved, I'll close the thread. If you have more questions, please open a new thread at our new community forums or file a help desk ticket in the http://my.studiopress.com...
Forum: General Discussion 11-18-2012, 07:00 AM
Replies: 2
Views: 730
Posted By andrea_r
We are in the process of moving our forums so you...

We are in the process of moving our forums so you may wish to repost over here http://www.studiopress.com/forums/
Forum: General Discussion 11-18-2012, 06:57 AM
Replies: 1
Views: 559
Posted By andrea_r
You should have received an email with...

You should have received an email with instructions to reset your password. If not, or you never get the new password, please go through the helpdesk so we can look up your account and get you in.
...
Forum: General Discussion 11-17-2012, 09:48 AM
Replies: 11
Views: 800
Posted By andrea_r
And the members portal for theme downloads is at...

And the members portal for theme downloads is at http://my.studiopress.com. You will have another username and password for that. The email to login will be the email you used for purchase.
Forum: General Discussion 11-17-2012, 07:25 AM
Replies: 11
Views: 800
Posted By andrea_r
Have you had a look at the new forums, and the...

Have you had a look at the new forums, and the new members area yet? :)
Forum: General Discussion 11-17-2012, 06:37 AM
Replies: 11
Views: 800
Posted By andrea_r
These forums will be set to read only. They wil...

These forums will be set to read only. They wil remain that way for quite a while.

If you have a theme specific question, then use the helpdesk.

If you have a customization or general question,...
Forum: General Discussion 11-16-2012, 04:50 PM
Replies: 1
Views: 585
Posted By andrea_r
We are in the process of moving our forums so you...

We are in the process of moving our forums so you may wish to repost over here http://www.studiopress.com/forums/

You will not need a Genesis specific plugin for this.
Forum: General Discussion 11-16-2012, 03:39 PM
Replies: 1
Views: 534
Posted By andrea_r
The search is done by Wordpress itself - not...

The search is done by Wordpress itself - not through any code in the theme.
Forum: General Discussion 11-16-2012, 03:37 PM
Replies: 3
Views: 803
Posted By andrea_r
Great since the issue is resolved, I'll close the...

Great since the issue is resolved, I'll close the thread. If you have more questions, please open a new thread at our new community forums or file a help desk ticket in the http://my.studiopress.com...
Forum: General Discussion 11-16-2012, 02:24 PM
Replies: 3
Views: 616
Posted By andrea_r
Please see: ...

Please see:

http://my.studiopress.com/tutorials/
Forum: General Discussion 11-16-2012, 02:01 PM
Replies: 1
Views: 483
Posted By andrea_r
We are in the process of moving our forums so you...

We are in the process of moving our forums so you may wish to repost over here http://www.studiopress.com/forums/
Forum: General Discussion 11-16-2012, 01:57 PM
Replies: 3
Views: 616
Posted By andrea_r
You;d need to make a whole new child theme. ...

You;d need to make a whole new child theme.

There is no process to migrate a full standalone theme to being a child theme of Genesis.
Forum: General Discussion 11-16-2012, 01:54 PM
Replies: 3
Views: 803
Posted By andrea_r
Please go through the helpdesk system to resolve...

Please go through the helpdesk system to resolve this.

The link is on the right when you login to my.sp.
Forum: General Discussion 11-16-2012, 10:38 AM
Replies: 1
Views: 559
Posted By andrea_r
If you are using a plugin to manage user...

If you are using a plugin to manage user roles,please talk to the plugin author.
Forum: General Discussion 11-16-2012, 10:37 AM
Replies: 1
Views: 446
Posted By andrea_r
This is one of those questions better suited to...

This is one of those questions better suited to our new community forums. :) This one closes on Monday, as per the notice above.
Forum: General Discussion 11-16-2012, 08:26 AM
Replies: 2
Views: 556
Posted By andrea_r
We are in the process of moving our forums so you...

We are in the process of moving our forums so you may wish to repost over here http://www.studiopress.com/forums/
Forum: General Discussion 11-16-2012, 08:25 AM
Replies: 1
Views: 464
Posted By andrea_r
We're in the process of moving our forums so you...

We're in the process of moving our forums so you may wish to repost here http://www.studiopress.com/forums/
Forum: General Discussion 11-16-2012, 06:55 AM
Replies: 5
Views: 573
Posted By andrea_r
Let me know how you make out. :)

Let me know how you make out. :)
Forum: General Discussion 11-15-2012, 03:57 PM
Replies: 5
Views: 616
Posted By andrea_r
Great since the issue is resolved, I'll close the...

Great since the issue is resolved, I'll close the thread. If you have more questions, please open a new thread.
Forum: General Discussion 11-15-2012, 02:50 PM
Replies: 4
Views: 497
Posted By andrea_r
Great since the issue is resolved, I'll close the...

Great since the issue is resolved, I'll close the thread. If you have more questions, please open a new thread.
Forum: General Discussion 11-15-2012, 02:50 PM
Replies: 3
Views: 685
Posted By andrea_r
No. That only happens when you uninstall...

No.

That only happens when you uninstall them.
Forum: General Discussion 11-15-2012, 02:01 PM
Replies: 4
Views: 497
Posted By andrea_r
It pulls the blurb from your user profile page in...

It pulls the blurb from your user profile page in the WP admin area. Not Gravatar.
Forum: General Discussion 11-15-2012, 01:52 PM
Replies: 3
Views: 595
Posted By andrea_r
That's a non issue if you use the plugin...

That's a non issue if you use the plugin installer inside WordPress. The message above is shown inside WP if the upload fails there.
Forum: General Discussion 11-15-2012, 11:01 AM
Replies: 1
Views: 484
Posted By andrea_r
Yes, we are aware of the issue and fixing it as...

Yes, we are aware of the issue and fixing it as fast as we can. 80,000 customers are trying to access it at once. ;)
Forum: General Discussion 11-15-2012, 09:24 AM
Replies: 5
Views: 616
Posted By andrea_r
Yes, multisite is a more advanced feature and...

Yes, multisite is a more advanced feature and setup.

All our plugins works in multisite - we do development work in a multisite setup and the demo site is a multisite installation.

Simple...
Forum: General Discussion 11-15-2012, 07:53 AM
Replies: 5
Views: 573
Posted By andrea_r
You do this once to set up the template, then it...

You do this once to set up the template, then it does the rest automatically afterwards.
Forum: General Discussion 11-15-2012, 07:11 AM
Replies: 5
Views: 573
Posted By andrea_r
HEre you go: ...

HEre you go:

http://desperatelyseekingwp.com/2012/04/how-to-create-a-recipe-or-photo-index-in-genesis/
Forum: General Discussion 11-15-2012, 07:01 AM
Replies: 5
Views: 616
Posted By andrea_r
No, nothing gets copied by default. Each new...

No, nothing gets copied by default. Each new subsite is like a new install of WP.

Go activate the plugins you want. Re-setup the themes.
Forum: General Discussion 11-14-2012, 02:20 PM
Replies: 12
Views: 658
Posted By andrea_r
There are some hacks where a hacker can...

There are some hacks where a hacker can programatically create a user.

They just pick the "admin" username.
Forum: General Discussion 11-14-2012, 11:48 AM
Replies: 12
Views: 658
Posted By andrea_r
I always keep the admin username with a super...

I always keep the admin username with a super strong password.

I have seen hacks where if the username was not in use, they created a user named "admin".

your bigger risk for entry is unsecure...
Forum: General Discussion 11-14-2012, 11:44 AM
Replies: 2
Views: 508
Posted By andrea_r
This would be a great post to ask in our new...

This would be a great post to ask in our new community forums here:

http://www.studiopress.com/forums/forum/genesis-developer/
Forum: General Discussion 11-14-2012, 11:06 AM
Replies: 12
Views: 658
Posted By andrea_r
Not with the thousands of bots sniffing servers...

Not with the thousands of bots sniffing servers looking for WP installs.

Even if you could block the bots, you can;t block a real person visiting your site and just attempting that manually.
...
Forum: General Discussion 11-14-2012, 08:40 AM
Replies: 12
Views: 658
Posted By andrea_r
That part? I was saying this part is normal when...

That part? I was saying this part is normal when you are running your own server.

It may or may not have anything to do with what you;re seeing in the backend.
Forum: General Discussion 11-14-2012, 07:43 AM
Replies: 12
Views: 658
Posted By andrea_r
Having run my own server.... that's in the range...

Having run my own server.... that's in the range of normal, actually. :-/

There's a Login Lockdown plugin as well.
Forum: General Discussion 11-14-2012, 06:56 AM
Replies: 12
Views: 658
Posted By andrea_r
There's a bunch of them available to track user...

There's a bunch of them available to track user activity.

Have you talked to your web host?
Forum: General Discussion 11-13-2012, 11:20 AM
Replies: 1
Views: 223
Posted By andrea_r
That is not correct unless the host can provide...

That is not correct unless the host can provide error logs stating so.
Forum: General Discussion 11-13-2012, 07:02 AM
Replies: 3
Views: 595
Posted By andrea_r
You need to talk to the plugin authors or your...

You need to talk to the plugin authors or your webhost.
Forum: General Discussion 11-13-2012, 06:55 AM
Replies: 7
Views: 551
Posted By andrea_r
Among the devs I know, some of them have an extra...

Among the devs I know, some of them have an extra fee they charge if the client is on GoDaddy, if that tells you anything. :D
Forum: General Discussion 11-12-2012, 01:25 PM
Replies: 1
Views: 271
Posted By andrea_r
That means there is a php error somewhere. ...

That means there is a php error somewhere.

Double check your code, look at the error logs on your server if you can.
Forum: General Discussion 11-12-2012, 05:51 AM
Replies: 3
Views: 342
Posted By andrea_r
Let me know how you make out. :)

Let me know how you make out. :)
Forum: General Discussion 11-12-2012, 05:24 AM
Replies: 1
Views: 247
Posted By andrea_r
You mean you want the form built with css? ...

You mean you want the form built with css?

Can't happen. CSS is design only, a form needs inputs.
Forum: General Discussion 11-11-2012, 02:00 PM
Replies: 7
Views: 551
Posted By andrea_r
Really? I find them one of the more difficult...

Really? I find them one of the more difficult places to use. Other places like WiredTree, Site5, Hostgator, Bluehost and Dreamhost all use similar control panel.

I'm talking about for website...
Forum: General Discussion 11-11-2012, 09:19 AM
Replies: 7
Views: 551
Posted By andrea_r
Pretty much anyone other than them. :)

Pretty much anyone other than them. :)
Forum: General Discussion 11-11-2012, 05:13 AM
Replies: 5
Views: 389
Posted By andrea_r
I gave a link to the theme tutorials in your...

I gave a link to the theme tutorials in your other post. :)
Forum: General Discussion 11-11-2012, 05:12 AM
Replies: 3
Views: 342
Posted By andrea_r
You have to install the slider plugin first,...

You have to install the slider plugin first, according to the tutorials.

http://www.studiopress.com/support/showthread.php?t=23130
Forum: General Discussion 11-10-2012, 02:14 PM
Replies: 3
Views: 284
Posted By andrea_r
Great since the issue is resolved, I'll close the...

Great since the issue is resolved, I'll close the thread. If you have more questions, please open a new thread.
Forum: General Discussion 11-10-2012, 12:02 PM
Replies: 3
Views: 685
Posted By andrea_r
Deactivate all plugins. If that does not fix...

Deactivate all plugins.

If that does not fix it, talk to your host.
Forum: General Discussion 11-10-2012, 12:02 PM
Replies: 3
Views: 284
Posted By andrea_r
Also in the emails sent with purchase was...

Also in the emails sent with purchase was instructions on upgrading your forum account with the transaction ID.

This enables you to see the other tutes. :)
Forum: General Discussion 11-10-2012, 06:46 AM
Replies: 13
Views: 383
Posted By andrea_r
Good luck. :) Be sure and tell them it does this...

Good luck. :) Be sure and tell them it does this with the default WP theme so they cannot blame that.
Forum: General Discussion 11-10-2012, 06:41 AM
Replies: 5
Views: 299
Posted By andrea_r
Ping the plugin author to do a minor update to...

Ping the plugin author to do a minor update to get rid of the message.
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