The alarm was raised in this thread:
Perhaps Nick can splice that thread here before the Forum is shut down (Read Only) in the next couple of days.
Originally Posted by cody
Not sure I am following the information in this thread correctly, but are you saying your doing away with the help forums? The same forums that help 1000's of customers understand the way you present and sell your templates. If it was not for these forums I would have never bought my second template from you guys. The forums were the only place to find the answers I needed to make my purchased templates look and respond just like the demo. I purchased my first studio press template years ago and since then have managed to buy all of them. I am now worried because at times I do often refer back to the information found in the forums to help me fix any issues I am having with the studio press templates. In fact this was the best customer support forum I could find for Wordpress Themes. I hope you guys can help customers who have spent a lot of time and money using your software understand how to use them once the forums are gone.