As Susan correctly said. The existing forum data is not being imported to the new forum. Quite frankly there is a ton of outdated information in these forums. There are too many problems where someone asks a question then that question gets lost.
The old system was great for a much smaller user base but now it is just not working.
As for questions asked in the new 1-1 portal, we do have the new community forums and you can post your questions there if you prefer a community response. in some cases we may even recommend you put your questions there.