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  #1  
Old 10-11-2012, 11:23 AM
Henning Henning is offline
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Join Date: Sep 2010
Posts: 33
Default Cannot download Eleven40 theme

Hi there,

I bought the all current and future Studiopress themes some time ago and would like to download Eleven40. I cannot find it in the list though. Could you please advise?

Thank you!
  #2  
Old 10-11-2012, 11:45 AM
andrea_r's Avatar
andrea_r andrea_r is offline
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Join Date: Nov 2009
Location: Eastern Canada
Posts: 36,279
Default

I'm not seeing your account listed as Pro Plus under your username.

We do have a downloads forum for pro plus members. Can you give me some more information so I can hunt odwn the transaction and bump up the account?
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These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN.

If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab.

If you need Account Assistance, file a help desk ticket at the same location.
  #3  
Old 10-11-2012, 11:49 AM
Henning Henning is offline
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Join Date: Sep 2010
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i have this transaction number 1AA77481S2926812H

does this help? I copied the URL into Evernote when I bought it but haven't downloaded anything new since. Would be great if you let me know how I can access this and future new themes... Thanks! Best Henning
  #4  
Old 10-11-2012, 12:52 PM
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andrea_r andrea_r is offline
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Location: Eastern Canada
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Default

I found everything I needed, confirmed the purchase and updated the forum account manually. :)

You may access all the themes here:
http://www.studiopress.com/support/f...splay.php?f=72
__________________
*****
These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN.

If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab.

If you need Account Assistance, file a help desk ticket at the same location.
  #5  
Old 10-11-2012, 01:19 PM
Henning Henning is offline
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Join Date: Sep 2010
Posts: 33
Default

Great, thank you very much!
  #6  
Old 10-11-2012, 01:21 PM
andrea_r's Avatar
andrea_r andrea_r is offline
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Join Date: Nov 2009
Location: Eastern Canada
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Default

Great since the issue is resolved, I'll close the thread. If you have more questions, please open a new thread.
__________________
*****
These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN.

If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab.

If you need Account Assistance, file a help desk ticket at the same location.
 

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