Website Down Upon Activating AgentPress Child Theme

[jgillam]

Tonight loaded Genesis on to my server and experienced no problems. Also loaded the AgentPress "child" theme and experienced no problems. Went into Appearence>Themes and clicked on "Activate" Child Theme and received the following error message:

Warning: require_once(E:\USERS\jgillam7\www\wordpress-2.8.5\wordpress/wp-content/themes/genesis/lib/functions/feed_functions.php) [function.require-once]: failed to open stream: Permission denied in E:\USERS\jgillam7\www\wordpress-2.8.5\wordpress\wp-content\themes\genesis\lib\init.php on line 74
PHP Warning: require_once(E:\USERS\jgillam7\www\wordpress-2.8.5\wordpress/wp-content/themes/genesis/lib/functions/feed_functions.php) [function.require-once]: failed to open stream: Permission denied in E:\USERS\jgillam7\www\wordpress-2.8.5\wordpress\wp-content\themes\genesis\lib\init.php on line 74


I then deleted the "child" theme and tried to access my site and received the same error message. I then deleted Genesis and tried to access my original AgentPress site. Again, received the same message. As a last resort I reloaded both Genesis and then The AgentPress "child" theme. Again, the same error message!

I now can not access my website from the front or backend.

[Kris Themstrup]

Looking into it now....

[Kris Themstrup]

Ok Jeff, I got it back up. I don't know what the issue is with Genesis, but for some reason your memory on you host really doesn't like it. It's not a theme issue though, which is good. I can't help but think it might have to do with all these sub-folders you've got the install sitting in. Is it possible to get rid of some of them and install WP on jeffgillam.com/wordpress?

Also, I think that question mark thing has to do with a plugin. Can you deactivate and check?

[Kris Themstrup]

Actually Brian, it's 2.9.2, he just has it in a sub-folder called that.

[jgillam]

Ok ...

1. When I started this journey; I believe it was November, the current version of Wordpress was 2.8.5. To the best of my knowledge there have been 2 updates, i.e. 2.9.1 and 2.9.2. Although when viewing my FTP it shows 2.8.5 I have since then automatically updated twice through WP; and, am now using 2.9.2. To verify same, when I access my dashboard it states at the bottom that I am currently using 2.9.2. I guest I need to rename that version file.

2. As to all of the sub-folders ... I believe what you be may to referring to are the folders on my computer which are reflected on the left side of my FTP screen when logined into my FTP client. Those files are not on my server. If I'm wrong on this point please advise where and which files you are referring to and/or should be deleted if in Wordpress. Will do what is necessary on this front.

3. I really do not understand your question relative to installing WP on jeffgillam.com/wordpress. I was under the impression that it was already there since my site was functional prior to the error problem ... very confused on this point Kris.

4. Relative to the question marks ... deactivated each plugin one by one and that did not resolve that problem.

As previously noted I had no problem with the Genesis and the "child" theme uploads ... it was only after trying to activate the "child" theme did I get the error message.

Should I go ahead and reload Genesis and the "child" theme again to see what happens this time around; or, do I need to dump everything and start from scratch? Hate to go that route if not necessary!

[Kris Themstrup]

Your WordPress installation is located within...
wordpress-2.8.5
- wordpress
Which is two folders deep on your FTP site. Typically, I would expect the installation to either be in a "wordpress" folder right off the main folder of the site (the "www") or right in the "www' folder - that's where it typically is. It looks like you installed WP by uploading the version folder. However, this really shouldn't make too much of a difference, theoretically.

In regards to Genesis and the AP child theme not working, I'm not 100% sure why that's happening. I'm also at a loss about the question marks for the classic theme after it seems we've tried everything in the book. I'm going to give Nathan a heads up about this and see if he can help. Sorry I couldn't help more.

[Brian Gardner]

The issue is with you using WP 2.8.5..... Genesis requires at least 2.9 b/c of a few coding things.....I think that I need to update the theme pages to reflect this.

[Brian Gardner]

By the way, I'm emailing Nathan to confirm this.... my guess is that if you upgrade to WP 2.9.1 things should work. Let us know either way if you try this.