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Manhattan theme missing from my ProPlus Download
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  #1  
Old 01-07-2011, 09:00 AM
jackieulmer jackieulmer is offline
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Location: California
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Default Manhattan theme missing from my ProPlus Download
Hi,

On 11/28/10 I purchased the Pro Plus All Themes package and am trying to use the Manhattan theme and it is not on my download page. Help!

Thanks! Here are the purchase details -

Merchant:StudioPress by Copyblogger Media Invoice Number:7vqdbufhqjy2y2byrc5y 909-289-7908 Shipping Information
Mark Ulmer
P O Box 1955
Blue Jay, CA 92317
US Item Description Qty Taxable Unit Price Item Total PRO-PLUS StudioPress - Pro Plus All-Them 1 N US $187.46 US $187.46 Shipping:
US $0.00 Tax:
US $0.00 Total:
US $187.46

Jackie Ulmer
  #2  
Old 01-07-2011, 09:29 AM
Teresa Teresa is offline
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Join Date: Nov 2010
Location: Asheville, NC, USA
Posts: 31
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Quote:
Originally Posted by jackieulmer View Post
Hi,

On 11/28/10 I purchased the Pro Plus All Themes package and am trying to use the Manhattan theme and it is not on my download page. Help!

Thanks! Here are the purchase details -

Merchant:StudioPress by Copyblogger Media Invoice Number:7vqdbufhqjy2y2byrc5y 909-289-7908 Shipping Information
Mark Ulmer
P O Box 1955
Blue Jay, CA 92317
US Item Description Qty Taxable Unit Price Item Total PRO-PLUS StudioPress - Pro Plus All-Them 1 N US $187.46 US $187.46 Shipping:
US $0.00 Tax:
US $0.00 Total:
US $187.46

Jackie Ulmer
Mine, too. I purchased on 11/26 but didn't notice it until you pointed it out.

I'm sure they'll get it straightened out. This is a great group of professionals.

Teresa
  #3  
Old 01-07-2011, 09:35 AM
Teresa Teresa is offline
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Location: Asheville, NC, USA
Posts: 31
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Never mind. I just found the page for the downloads and got it there.

Thanks.

Teresa
  #4  
Old 01-07-2011, 09:37 AM
jackieulmer jackieulmer is offline
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Join Date: Sep 2009
Location: California
Posts: 83
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Where is that? I went back to my initial downloads email, clicked the link and it's not there. What am I missing? Thanks!

Jackie
  #5  
Old 01-07-2011, 10:25 AM
jackieulmer jackieulmer is offline
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Join Date: Sep 2009
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Thank you Brian for awesome customer support, as always! Issue resolved and happily working on the theme!

Jackie Ulmer
  #6  
Old 01-07-2011, 11:06 AM
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Brian Gardner Brian Gardner is offline
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Location: Chicago, IL
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You bet Jackie, I'll close the thread now!
 

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