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pre sales questions

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08-04-2011, 10:39 AM

SoZo

Community Moderator

Join Date: Oct 2008

Location: Minneapolis, Minnesota

Posts: 47,500

Quote:

Originally Posted by vagri

Will this be the only means of support that I am able to get.

Yes

Quote:

Originally Posted by vagri

If I post a question while building my website, will I have to wait two days to get an answer or is the support forum faster.

It depends on how many moderators are online and the number of unanswered topics. We try to respond to all topics within 48hrs.

Quote:

Originally Posted by vagri

Do you have a refund policy, if some of the critical features that I must have don't work with the theme?

The refund policy is here

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