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Paid for theme, but where is it?
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  #1  
Old 09-28-2012, 08:38 PM
puppiesbreedersdirect puppiesbreedersdirect is offline
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Join Date: Sep 2012
Posts: 3
Angry Paid for theme, but where is it?
HELP please anyone.
Yesterday I paid for the premium studiopress theme Magazine. The money was taken from my paypal account immediately but then...nothing!

I have not be contacted by anyone (and i have checked junk and spam folders) and I cannot start my blog as I don't have the theme.
Please: how do I find the theme I purchased and activate it?

Very sorry I purchased one now, as this is holding me up bigtime.
Thank you

Fiona
  #2  
Old 09-28-2012, 08:54 PM
dfm72 dfm72 is offline
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Fiona,

Studiopress is usually pretty good about sending you the download e-mails, I would double check again. the download link comes in an email, that is from studiopress via e-junkie, if you still dont see them, check out http://www.studiopress.com/contact and send support an email
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  #3  
Old 09-28-2012, 11:09 PM
puppiesbreedersdirect puppiesbreedersdirect is offline
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Join Date: Sep 2012
Posts: 3
Angry Still no email with premium theme
Thank you.
I sent a message to them yesterday and today.
Nothing.
I think I'll lodge a Paypal dispute and just get my money back. I buy a theme from someone else.
I have a tight schedule and had NO IDEA I would be hamstrung for 24 hrs plus.
  #4  
Old 09-28-2012, 11:49 PM
puppiesbreedersdirect puppiesbreedersdirect is offline
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Join Date: Sep 2012
Posts: 3
Red face My bad!
Sorry Studiopress!!
My bad.
I had the wrong email address!!!
Please resend it to me at the correct one. I've now updated my Wordpress info so it should come through.
But I might add you r impossible to get hold of.
  #5  
Old 09-29-2012, 05:54 PM
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andrea_r andrea_r is offline
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Location: Eastern Canada
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Please go through the contact form so we can get it sorted out. :)

Also dfm72, I know you were trying to help, but the mods all missed it when someone lese replied. ;)
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