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#1
10-01-2012, 02:15 PM
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Login page shows after readers comment. How do I turn this off?
I have disabled the option requiring users to login. However, sometimes when readers comment they are taken to the log-in page. They can x out of it and their comment still shows up. But, some are filling out the information and then entering as users into my site. I can't seem to shut this off. Help!
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#2
10-01-2012, 02:41 PM
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Can I get a link to your site, so I can go look?
Please deactivate all plugins first to see if any of those are interfering.
__________________
***** These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN. If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab. If you need Account Assistance, file a help desk ticket at the same location. |
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#3
10-01-2012, 02:44 PM
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http://www.nelliebellie.com I have deactivated all unnecessary plugins.
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#4
10-01-2012, 02:47 PM
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Deactivate *all* plugins. Something is definitely redirecting.
__________________
***** These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN. If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab. If you need Account Assistance, file a help desk ticket at the same location. |
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#5
10-01-2012, 02:50 PM
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Okay, the only things I have left are Blogger to Wordpress and Wordpress importer. I'm not sure if those can be deactivated?
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#6
10-01-2012, 02:53 PM
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Yes. They can stay that way assuming you already imported your posts.
__________________
***** These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN. If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab. If you need Account Assistance, file a help desk ticket at the same location. |
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#7
10-01-2012, 02:53 PM
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Also you need to upgrade your forum account so you can access the right theme forum.
__________________
***** These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN. If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab. If you need Account Assistance, file a help desk ticket at the same location. |
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#8
10-01-2012, 02:55 PM
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Okay. I'll go find where to do that.
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#9
10-01-2012, 03:07 PM
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I can't find where to upgrade.
And...every plugin is deactivated and it's still doing it. |
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#10
10-01-2012, 06:54 PM
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You may need to contact your host.
__________________
***** These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN. If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab. If you need Account Assistance, file a help desk ticket at the same location. |
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#11
10-01-2012, 08:46 PM
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I checked with my host. They think it is something in my htc. access file. Can you redirect me to how to upgrade my account so I can work on this...thank you.
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#12
10-02-2012, 06:56 AM
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We do not do anything to your .htaccess file. That is something only your host can help with.
To upgrade your forum account, use the "upgrade account" link on the left here: http://www.studiopress.com/support/usercp.php Fill in the transaction ID that came with your genesis purchase.
__________________
***** These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN. If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab. If you need Account Assistance, file a help desk ticket at the same location. |
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