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  #1  
Old 11-08-2012, 06:15 AM
Khakwani Khakwani is offline
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Genesis Member
  
Join Date: Nov 2012
Location: UAE&Pakistan
Posts: 1
Default General Support
Hi

Can anyone help me to access the forum and get the support for my newly purchased Executive Child+ Genisis Framwork.

Regards

Azmat Kamal

Forum useer ID : Khakwani
  #2  
Old 11-08-2012, 06:17 AM
andrea_r's Avatar
andrea_r andrea_r is offline
Forum Manager
  
Join Date: Nov 2009
Location: Eastern Canada
Posts: 36,279
Default
In the email sent with the download for Genesis there is a transaction ID, and also instructions on how to use it to upgrade your account here:

http://www.studiopress.com/support/support_upgrade.php
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These forums were CLOSED to new posts on November 19th, 2012. New forums are here: http://www.studiopress.com/forums/ and you will need to SIGN UP AGAIN.

If you need assitance with setting up your theme, go to http://my.studiopress.com/ and read the SETUP links or the TUTORIALS link on the side tab.

If you need Account Assistance, file a help desk ticket at the same location.
 

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