childtheme buy no mail

[bianka]

Hi..
i hop i am right here...
I have bought today a childtheme but i miss my email with the download :/

i hope i must not so long wait

greets

[NicktheGeek]

Sorry to see you are having trouble with that Please check your spam folder and make sure copyblogger.com is whitelisted with your email provider. Some email providers, such as MSN based solutions, are very bad at blocking the emails.

Also, please make sure you are checking the same address as your purchase address. I now some users have had trouble because the purchase using a PayPal address they no longer check. The email is sent to that address.

If these steps do not resolve the issue, please use the contact form to request help.
http://www.studiopress.com/contact

[bianka]

thanks...
it comes to my another paypal addy..

there i can find tutorials oder so for pureelegance ?

[AuxanoCreative]

Hi there,

The tutorials for Pure Elegance can be found at the top of this forum: http://www.studiopress.com/support/f...play.php?f=198

[NicktheGeek]

to access that forum you will need to finish setting up your forum account
http://www.studiopress.com/support/faq.php

[bianka]

thanks..

all make...

[NicktheGeek]

You're welcome.

Since this is resolved I'm going to close this thread.