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  #27  
Old 11-17-2012, 08:52 AM
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custompc1 custompc1 is offline
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Join Date: May 2010
Location: Ohio, US
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Are you guys (and gals) moving over all the posts from the old forum to the new one?

Will we really have to login 3 different times to get access to all the content we currently have with a single logon?

I agree with most people that the forums and open support is what made my purchase the pro package. Your selling point may be the support forums more than the themes themselves.

I get 90% of my help from the forums. I see others questions and answers, and I can take the advise given and apply it to me in most cases. If we move to submitting private requests for email, how will the new forums get populated with this wealth of information?

Change is always new and scary so i will wait to see what happens before i come to a conclusion. You have my purchase so there is nothing I can do at this point.

I will be very disappointed with a change that results in less community support.

I just submitted my first request using the new system and the private email response will only benefit me. I don't see how this will continue to build a new wealth of information especially with all the questions floating about regarding the responsive themes.

Last edited by custompc1; 11-17-2012 at 08:55 AM. Reason: typo as usual
 

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