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Old 11-07-2009, 11:45 AM
safariboy's Avatar
safariboy safariboy is offline
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Join Date: Nov 2009
Location: Gobabis, Namibia, Africa
Posts: 49
Default Theme Upload Fail

Hi,

I have seen many similiar threads, none with a clear explanation as to what is causing the various failures :

I have a working Agent Theme installation. I am trying to install Agent Press.

At first I downloaded Version 1.02 and tried to upload it with the Control Panel. It uploaded OK but when I preview it I get a blank screen and and when activating it, it also gives the blank screens as referenced in many other threads. It is then impossible to get into either the website or the control panel, the screen just freezes. Only way to recover is to delete or rename theme on server, go back into control panel and activate another theme.

I then downloaded Version 1 (thinking that previous versions must be installed first) and the installation script gave an error during the upload.

I then FTP's Version 1 to the Themes folder and tried to activate it. I immediately get the blank screens as described above.

I then FTP's Version 1.02 and tried to activate it, with the same results as version 1.0 (blank screen).

The only way to recover from the blank screen is to manually delete the Theme from the theme directory

As other themes work perfectly. I checked the cache permissions and uploaded lightbox plugin.

I have now been trying for 5 hours, it is the longest a Theme installation has ever taken me, and I have done many. I am really at my wits end, and can not begin to debug as there are no message, just a blank screen.

Regards,

Willem
 

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