No transaction was found for this transaction number.

[socialbundling]

I am getting this message when I try to upgrade my support account

"No transaction was found for this transaction number."

I just purchased the StudioPress - Pro Plus All-Theme Package today and am following these instructions:

-- Support Forum Access Upgrade Instructions --

In order to gain access to the StudioPress Support Forums and Tutorials follow these steps:

Register yourself at the StudioPress Support Forums .... (click on the link)

Log into the Forum

Go to the User CP > Upgrade Support page .... (click on the link)

Enter the your Transaction ID, displayed below, into the "Transaction ID" box and click on the "Save Changes" button.
Transaction ID: xxxxxxxxxxxxxxxxxxx

When I try to use the 'Contact Us' link in the lower right, I do not get an option to email anyone .. how do I get you my information?
Thanks,
David.