Transaction ID will not work to upgrade my account

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Transaction ID will not work to upgrade my account

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09-12-2011, 11:04 AM

pez_girl

Registered User

Genesis Member

Join Date: Jul 2011

Location: Baltimore

Posts: 4

Transaction ID will not work to upgrade my account

Good morning,

I am trying to upgrade my forum account to reflect my recent purchase on 8/20/11 of Genesis and the Lifestyle theme but when I enter the transaction # it keeps saying "No transcation was found for this number". I tried both the transacation ID and the invoice # and keep getting the same message with both. Any help with this is greatly appreciated.

Thanks,
Rachel

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