Community Forums › Forums › Archived Forums › General Discussion › Help with menu misconfiguration
Tagged: menu
- This topic has 20 replies, 2 voices, and was last updated 10 years, 9 months ago by Mary OBrien.
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July 7, 2013 at 5:07 pm #49707Mary OBrienMember
I am looking for help with my menu using the Fabric8ted child theme. The "recipe" section on my menu is not going to the right place. It has been working and now it isn't. My website URL is http://www.bucknrunranch.com. Suggestions appreciated.
http://www.bucknrunranch.comJuly 7, 2013 at 5:56 pm #49717SusanModeratorMary: I don't think it's your menu - I believe it's your category: "grub" - when I went to your site archive page, and clicked on the "grub" link, it brought up an error message. If you delete the category and create another category, do you have the same issue?
July 7, 2013 at 6:06 pm #49721Mary OBrienMemberHI Susan! I was so hoping you would see my plea for help. You have been so helpful in the past. I am going to go try that and I'll be back with an update.
Mary
July 7, 2013 at 7:33 pm #49735Mary OBrienMemberI did that and tried several other things but my recipes still are not going where I want them to go.
July 7, 2013 at 7:46 pm #49737SusanModeratorThis reply has been marked as private.July 7, 2013 at 9:32 pm #49740Mary OBrienMemberBummer. I sent the response via email and it was returned. I was so excited I didn't read your email very carefully. Anyway it is sent now.
July 7, 2013 at 9:43 pm #49741SusanModeratorMary - I'm on your site now. When I looked earlier, your recipe menu item directed me to a category called "grub". I'm not seeing that category on your site anymore. Do you want me to add a recipe link on your menu, and if so, what do category/categories would you like to use?
July 7, 2013 at 9:46 pm #49742Mary OBrienMemberI deleted the menu item "grub" and substituted "Food Blog" but the posts are not being directed there. I should have at least four posts going there that I changed the category on.
July 7, 2013 at 9:48 pm #49743Mary OBrienMemberCategories would be "Food Blog" and "in the kitchen"
July 7, 2013 at 10:03 pm #49746SusanModeratorYes - I see the categories and the posts, but I'm getting the same error you were seeing before. I created a new test category, and got the same error. So, now I'm doing some research as to what caused the error. From what I've been able to read about it, the issue is probably with the server on your hosting site. I'm going to try something else to see if I can rule anything else out.
Did you make any changes to your functions.php file recently?
July 7, 2013 at 10:09 pm #49747Mary OBrienMemberNO, I leave that one alone.
July 7, 2013 at 10:41 pm #49750SusanModeratorOK. Here's what I did:
- Deactivated the child theme and Genesis. Installed the 2012 WordPress theme. When using that theme, there are no issues - the category works correctly.
- Activated Genesis to test that (DID NOT activate the child theme). I received the same error message that we were seeing earlier, so the error is not confined to the child theme.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and informm them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
At this point, I've re-activated the child theme. My recommendation is to deactivate all your plugins and see if it resolves the issue, and put in a support ticket.
July 7, 2013 at 10:47 pm #49752Mary OBrienMemberok thanks for trying! Like I said it was working fine then suddenly not.
July 7, 2013 at 10:50 pm #49753Mary OBrienMemberOMG Susan I deactivated all my plugins and it is working fine! I guess I'll have to reactivate one at a time until I figure out where the conflict lies.
Thanks.
July 7, 2013 at 10:53 pm #49754SusanModeratorYay that it was resolved with the deactivation of all the plugins. Now to pinpoint which one it was! Your site was running very slow this evening - have you noticed that?
July 7, 2013 at 10:57 pm #49755Mary OBrienMemberYes it is horrible slow but my husband thinks that iPower hosting is the best. I am re-activating plug-ins right now and trying to figure out which one is the culprit.
July 7, 2013 at 11:00 pm #49756Mary OBrienMemberFound it! Kitchenbug recipe formatting plugin. I will be deleting it.
Thank you!
July 7, 2013 at 11:05 pm #49757SusanModeratorI'm glad it's resolved!
July 7, 2013 at 11:13 pm #49758Mary OBrienMemberAny suggestions on the slow site issue?
July 8, 2013 at 8:50 am #49791SusanModeratorMary - it's not my area of expertise - you might want to go ahead and start another thread and see if someone can chime in specifically on that issue.
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