December 12, 2012 at 9:36 pm #4851
What on earth has happened to Studiopress? I have been using these themes for 5/6 years and always loved the forum. I originally bought the lifetime excess for $500 when you could actually get to talk to Brian! Now I come back after a few months to download a theme for a new project and cannot find a thing.
Where have all the themes gone like Lifestyle ect?
The old forum has gone to be replaced by this? You guys have got to be kidding right?
And the sticky at the top 'How to find your themes instructions' relates to absolutely nothing that I purchased lifetime access to. No themes, no videos, no downloads.
Looks like something is horribly wrong here. Please tell me where I can find the downloads that I have paid for, and access to real community as per the old forum. Where have all the mods from there gone?
Ian OrfordDecember 12, 2012 at 9:53 pm #4856
To download your purchased themes, go to MyStudioPress at the top right of this page, and select “downloads” – that will give you access to all the themes you have purchased.
That will also give you access to the "how to" set-up for each of the themes.
This is the new community - if you have a question, please post it here, and someone the community members will do their best to answer your question. This forum is not "official' support however. The moderators from the old forum still visit this forum, but they spend much of their time working one on one to provide assistance to users who need assistance with getting their themes set up.
If you have a specific technical question that you need help with, you can submit a support ticket: http://my.studiopress.com/help/. Customization questions, however, should be submitted here in the community.
December 13, 2012 at 9:24 am #4969
Susan, thanks for your reply, however in my post I stated that I had bought lifetime access to ALL Studiopress themes. When I go to MyStudioPress it does not give me access to all the themes. just to genesis and a couple of others.
So how do I access and download all the other themes that I paid lifetime access for?
This thing is just taking me round in circlesDecember 13, 2012 at 9:26 am #4970
Now they are all there. Thanks to which ever StudioPress God fixed my issue! 🙂December 13, 2012 at 9:43 am #4974
I'm glad you got your issue resolved!
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