Forum Replies Created
-
AuthorPosts
-
August 20, 2015 at 9:17 am in reply to: Genesis 2.1.3 – Download failed. couldn't connect to host #163003AjParticipant
I can confirm this is still failing - received error "Downloading update from http://www.genesistheme.com/download/?file=genesis.2.1.3.zip…
Download failed. A valid URL was not provided."
Any idea when this will get resolved for everyone?
Thanks.
July 23, 2013 at 8:06 pm in reply to: CSS fix for Education theme dropdown menu issue (here's how) #52167AjParticipantHi John ~
Thanks for taking a look at this thread again... The base site (myflatearth.com) is something else, but the one located at http://myflatearth.com/intra is the education theme, just moved the sidebars...
July 20, 2013 at 4:01 pm in reply to: CSS fix for Education theme dropdown menu issue (here's how) #51645AjParticipantUh oh, I think I've spoken too soon -
I'm not sure what I did wrong, but my responsive dropdown is being buried by the secondary menu.
The site link is http://myflatearth.com/intra
I added the other corrections but I'm not sure what I did wrong... any help would be greatly appreciated!! Thank you...
July 14, 2013 at 7:33 pm in reply to: CSS fix for Education theme dropdown menu issue (here's how) #50724AjParticipantI can't tell you how much this helped get the color issue straightened out - more accolades from the peanut gallery - Thank you!
AjParticipantTHank you for pointing this out!
I'm actually shocked - I know I shouldn't be in this day and age but...
What measures have you taken? I've attempted to contact them, but somehow that doesnt' seem like enough.
SHould we start another thread in the forums? Chances are they are stealing other sites as well....
AjParticipantThanks for taking a look - he's a very fine gentleman, and I can assure you, he's not an alien 🙂
Aside from items out of my control, design comments? 🙂
AjParticipantI'd like to add on to this just in case anyone else needs it -
While this post is aimed at the News theme, it was also an issue with the Executive theme, so if anyone comes across this and needs an answer, I second the one given by 'notfarnow' as working, but in the case of Executive theme, change the percentage to 75%.
Thanks notfarnow!
AjParticipantHey there, just clicked on the URL above, seems like there's an extra space between .org and the final / in your html... otherwise you look like you're well on your way with the site!
AjParticipantVery nice color palatte... Easy on the eyes and easy to read!
AjParticipantMy 2 cents, at the risk of being censored or privately refused help later -
It definitely comes down to an issue of $$$ - how many posts were made that a question asked by a user in the forum was beyond the scope of their help, and they should HIRE one of their suggested folks to help?
Guess what - the ticket system gives them a way to refuse assistance to drive business to themselves, and also prevent the community here (that might be more inclined to help) actually provide a searchable answer, thus depriving them of whatever money they might have made on a quick solution.
I, like many others, was sold on studiopress due to the community support forum. THAT sold me - steep learning curve, but assistance came with the package, and many users were willing and able to go above and beyond what the developers had time for or were actually outside their scope.
Your assessment seems correct, and I've read nothing from the SP folks to dissuade me from seeing that in action with the hidden ticket system.
If I'm wrong, I welcome information on how the questions privately asked in tickets and their answers are made available to us on the forum.
On a related side note - this destroys serendipity completely. I've gotten countless directions and ideas from small things others did through the forums - that is gone now.
For what it's worth...
-
AuthorPosts