hello and help

Community Forums Forums General Discussion hello and help

This topic is: resolved

Tagged: ,

This topic contains 12 replies, has 3 voices, and was last updated by  jennd 6 months, 4 weeks ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #82663

    jennd
    Member
    Post count: 6

    Hello,
    brand new to studiopress… was confident but am stuck – what setting am I looking for so that there isn’t anything running into my header image? Thanks in advance!

    http://jenndepersisdesign.com

    http://jenndepersisdesign.com
    #82672

    Davinder Singh Kainth
    Participant
    Post count: 1198

    Welcome to Genesis Community!

    1. Goto my.studiopress.com and login
    2. Click theme setup next to your purchased theme.
    3. Follow instructions for basic setup.

    Once you are done with basic setup, you can get help here or submit support ticket.


    Need website customization services or other Genesis / WordPress help ?
    Davinder @ Design Studio iGuiding Media | My Blog | Fresh Genesis Themes Collection

    #82673

    jennd
    Member
    Post count: 6

    Hi Davinder,
    I did that already. Not sure where I messed up, but tried to re-do what you suggested and it stayed the same.
    Thanks!

    #82675

    anitac
    Participant
    Post count: 7034

    Go to Widgets and drag all of the widgets out of the Header area.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    #82689

    jennd
    Member
    Post count: 6

    did that – no change.

    #82694

    anitac
    Participant
    Post count: 7034

    I can still see all those widgets in the Header Right Widget Area.

    http://awesomescreenshot.com/07725ow0fe

    Can you provide a screenshot of your widget area please.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    • This reply was modified 7 months ago by  anitac.
    • This reply was modified 7 months ago by  anitac.
    #82697

    jennd
    Member
    Post count: 6
    #82698

    anitac
    Participant
    Post count: 7034

    No, not the link – a screen shot. Do you know how to take a screenshot of your screen and save it as an image? Do you have any caching plugins installed? If so, deactivate them. But on that Widgets screen – open up the Header Right Widget area. Make sure it EMPTY because there are widgets inside it. You need to drag them out or open and delete them.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    #82701

    jennd
    Member
    Post count: 6

    I have it saved but wasn’t sure where to attach it

    #82702

    anitac
    Participant
    Post count: 7034

    Save it in your Media on the Dashboard and then provide the link here.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    #82703

    jennd
    Member
    Post count: 6
    #82704

    anitac
    Participant
    Post count: 7034

    Look down on that page and see if there is an Inactive Widget area with those same widgets inside it. If so, remove it. If not, contact me on my website. I’ll give you instructions from there so I can take a look from here.


    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me! | Plus Me!
    When asking for help, please provide a link or screen shot showing your problem!

    #82743

    jennd
    Member
    Post count: 6

    Thank you all!

Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.