Frequently Asked Questions
What’s the difference between a Framework and a Child Theme?
A website framework (ours is called Genesis) is a powerful type of WordPress theme — a “supertheme,” if you will. A child theme sits on top of that framework and handles all the design and layout aspects of your website.
In talking about all this, it helps to think of your website as a car.
WordPress acts as the engine of your car.
Genesis (the framework) is the frame and body of the car, and is the basic design, security, and SEO foundation of your website. In handling all the core code, Genesis also helps to “future-proof” your site, so all your customizations won’t disappear when it comes time for your one-click software upgrades.
Lastly, a child theme is the pure design element that rests on top of your framework — the cherry red paint job on that car. Or blue. Or black. Pink. Green. You get the idea, whatever works for you …
For a very clear picture of how all this works, check out StudioPress 101.
Exactly what do I get when I buy a Genesis and/or a child theme package?
You get your own account at my.studiopress.com, which houses all of the themes you have access to. You can log in to your account at any time and download your theme(s) on demand. You also get access to all of our tutorials, and you can receive one-on-one customer support by filing a ticket with our renowned Support team. (Here is a breakdown of the support you will, and will not, receive with StudioPress.)
Do I need to buy a Genesis package?
Genesis is the design, security and SEO foundation of your website, and your child theme. Just like a paint job needs a car, you’ll need to have the Genesis framework in place to make the child theme run.
Find out why Genesis is the foundation of any smart WordPress design.
Do I need special software or system requirements to use your themes?
Like using any WordPress theme, you’ll need to own your own domain and have WordPress installed on a web host of your choice (WP Engine provides worry-free managed WordPress hosting, built for people who want their hosting “just handled.”). You’ll also need to have a basic understanding of how to move around and work within the WordPress dashboard.
Note: WordPress.com does not allow theme installation. Our themes are made, with love, for the self-hosted version of WordPress (WordPress.org).
How many sites can I use the themes on?
We do not restrict your use to a specific number of sites, or a specific period of time in which they can be used.
Can I use Genesis for clients? (To sell sites to clients, for my hosting company, for multisite sales, etc.)
You are welcome to use our themes to develop full websites that can be sold. We do not restrict the use of our themes to turnkey sites, assuming they are not hosted by StudioPress Sites.
However, the buyer of the custom site you build with Genesis will not have access to our customer portal, unless they purchase directly from us.
Do your themes work with mobile devices?
All of our themes display beautifully on mobile devices. All of our themes are specifically designed to be “mobile responsive,” allowing your theme to automatically adapt to any mobile device on the market.
Can you recommend a theme for my needs?
With 10 themes to choose from, we’re likely to have one that’ll work for you. Most of our themes have built-in color and layout options available, so you’ll want to keep that in mind as you’re scanning through the preview images — know that you can customize each to your particular taste.
When looking for a theme that will require the fewest customizations, we suggest visiting the demos for each theme that interests you and choosing the one that most closely resembles your ideal site.
Will StudioPress customize my theme for me?
Although we don’t provide custom design services for any of our themes, we do have a list of trusted, StudioPress-approved developers that we highly recommend.
Do you have an affiliate program?
If you’re a content publisher, web designer/developer, or small business owner looking to generate income by promoting premium software products for the largest (and fastest growing) WordPress framework, our affiliate program could fit your bill. Click here to read the details on our StudioPress Affiliate Program.
How can I get on your recommended developers list?
We are not currently adding to our recommended developers list. We occasionally invite developers based on exceptional participation in the StudioPress community. Active participation in the StudioPress Community forums is a great way to get involved.
How can I list my themes on StudioPress?
We’re currently not accepting any outside themes on StudioPress.
Can your themes be used in different languages? Even RTL languages?
All of our themes are translation-ready, with nearly 30 different languages supported. An excellent translation tool for translating is the Genesis Translations plugin.
Additionally, each of our themes is compatible with WordPress Multilingual, a plugin that assists in building and running multilingual websites, and can accommodate RTL languages.
What is included in Genesis Pro?
Genesis Pro includes a toolkit for building better sites faster with the WordPress block editor as well as access to and support for all StudioPress made themes. You can read more on Genesis Pro product page.
Still have questions? No worries. Contact us here, we’re happy to help.