We at StudioPress want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please log into MyStudioPress to contact support.
Within 30 days of the purchase of any theme package we will refund the full amount you paid upon request. Within 60 days of the purchase of Genesis Pro we will refund the full amount you paid upon request.
No refunds are provided for theme package purchases after the first 30 days.
After the initial refund period expires for subscription-based products, we will continue to charge you on a monthly, quarterly, or annual basis at the initial subscription rate unless you cancel your account via the clearly-marked “Cancel” link within your account panel.
You may cancel any subscription products from within your My StudioPress account at any time. All files associated with a canceled site will be deleted.
It is not necessary to “Cancel” theme products since they are not subscription-based.