How do we find our open tickets

Community Forums Forums Forum Bugs and Suggestions How do we find our open tickets

This topic contains 1 reply, has 2 voices, and was last updated by  nickthegeek 2 years, 1 month ago.

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  • #643

    apt513
    Participant
    Post count: 7

    Since the primary method of support is now ticket based, how can we see what tickets we have open?

    I don’t want to submit the same question multiple times, and since I cant go back to a theme specific forums and look at what i wrote, i have no idea which tickets are open, closed, etc.

    #711

    nickthegeek
    Keymaster
    Post count: 756

    We close the tickets internally, but if you reply to the email you will automatically open that ticket again, so if an issue isn’t resolved simply reply to the last email you received. Don’t worry about “open” or “closed” as that is purely internal now.

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