June 4, 2013 at 10:43 pm #44109
Help, I’m stumped. An old client came back to me after going to another hack designer and wanted me to fix her site. I cannot figure it out. her menus just plain don’t work. She is using the Georgia child theme.
Here’s the weird part…if I enable the default theme, the menus perform as they should. OY.
I disabled and re-enabled all her plugins one by one, reinstalled WP, reinstalled the Genesis core…nothing works. I tried putting up the theme I designed for her and get the same result. Obviously it’s a Genesis issue, but what? She says her site was fine until the 29th of last month. In addition to the menus not working, her featured images won’t stick now either.
http://musingmainiac.com/June 5, 2013 at 9:35 am #44155June 5, 2013 at 10:00 am #44158June 5, 2013 at 2:20 pm #44200June 5, 2013 at 2:34 pm #44203
There was a link after all. Anyways, this sounds like some files were possibly edited that shouldn’t have been. Or at least some Genesis options for featured images are being overrode. But, since you re-installed a clean Genesis Framework, we should be certain the core files should be working as intended.
Is there any removing of filters or actions within the functions.php file?
Just throwing out ideas.
June 5, 2013 at 2:34 pm #44204June 5, 2013 at 2:43 pm #44207June 5, 2013 at 2:49 pm #44211
Another strange thing is that the menu items say “custom” instead of category or page. Even removing them from the menus section in the dashboard and adding them back via the list in the left column, I get the same thing. On my own blog each of my menu items say category or page, though I’m not using Genesis.
Here’s a screenshot: http://musingmainiac.com/wp-content/uploads/2013/06/Beth-Menus-Error.png
June 5, 2013 at 2:53 pm #44213June 5, 2013 at 2:54 pm #44214June 5, 2013 at 2:58 pm #44218June 5, 2013 at 3:25 pm #44223
So, just to be clear, if you remove those custom links and then put checks in the boxes of the pages you want to add, they revert to custom links?
Another thought – what does the functions.php file look like? Wonder what would happen if you replace it with the original?
June 5, 2013 at 3:39 pm #44224
@Susan, yes that’s what I’m saying.
I replaced the core Genesis theme with a fresh copy, but have not done so with the child theme because my client can’t afford to pay me any more than what I’m already charging. BUT, when I enabled the Fabric theme that I had designed for her previously, I got the same result. This is why I believed it was the core that was the issue.
I’ll take a look at the functions.php in the core and child themes to see what I find.
June 5, 2013 at 3:41 pm #44225June 5, 2013 at 3:42 pm #44226
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