Menus Not Working On Georgia Theme

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This topic contains 19 replies, has 3 voices, and was last updated by  Susan Nelson 1 year, 1 month ago.

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  • #44109

    ShanG
    Participant
    Post count: 59

    Help, I’m stumped. An old client came back to me after going to another hack designer and wanted me to fix her site. I cannot figure it out. her menus just plain don’t work. She is using the Georgia child theme.

    Here’s the weird part…if I enable the default theme, the menus perform as they should. OY.

    I disabled and re-enabled all her plugins one by one, reinstalled WP, reinstalled the Genesis core…nothing works. I tried putting up the theme I designed for her and get the same result. Obviously it’s a Genesis issue, but what? She says her site was fine until the 29th of last month. In addition to the menus not working, her featured images won’t stick now either.
     


    http://musingmainiac.com/
    #44155

    rfmeier
    Participant
    Post count: 596

    Shan,

    Is there a live version of the site to look at?


    #44158

    Susan Nelson
    Participant
    Post count: 202

    I’m just curious – what happens if you activate the Genesis theme itself?


    Susan Nelson | Oh, Hello Designs | Twitter | Facebook

    #44200

    ShanG
    Participant
    Post count: 59

    Yes, there is a live site to look at. Wasn’t there a link in the first post?

    Activating the core itself yields the exact same results…non-working menus and no featured images.

    Live site is here: http://musingmainiac.com/


    #44203

    rfmeier
    Participant
    Post count: 596

    There was a link after all. Anyways, this sounds like some files were possibly edited that shouldn’t have been. Or at least some Genesis options for featured images are being overrode. But, since you re-installed a clean Genesis Framework, we should be certain the core files should be working as intended.

    Is there any removing of filters or actions within the functions.php file?

    Just throwing out ideas.


    #44204

    Susan Nelson
    Participant
    Post count: 202

    Since the issue still happens when you activate just Genesis, I would open a support ticket with StudioPress.


    Susan Nelson | Oh, Hello Designs | Twitter | Facebook

    #44207

    ShanG
    Participant
    Post count: 59

    I did open a support ticket but have gotten no response yet.


    #44211

    ShanG
    Participant
    Post count: 59

    Another strange thing is that the menu items  say “custom” instead of category or page. Even removing them from the menus section in the dashboard and adding them back via the list in the left column, I get the same thing. On my own blog each of my menu items say category or page, though I’m not using Genesis.

    Here’s a screenshot: http://musingmainiac.com/wp-content/uploads/2013/06/Beth-Menus-Error.png

     


    #44213

    rfmeier
    Participant
    Post count: 596

    Hmmm, that is strange. Whoever had this before, must have done a number.


    #44214

    ShanG
    Participant
    Post count: 59

    I cannot say HACK loud enough about this so-called designer. Just sayin’.


    #44218

    rfmeier
    Participant
    Post count: 596

    It really sounds like they have some goofy code somewhere, or at managed to screw up some settings.


    #44223

    Susan Nelson
    Participant
    Post count: 202

    So, just to be clear, if you remove those custom links and then put checks in the boxes of the pages you want to add, they revert to custom links?

    Another thought – what does the functions.php file look like? Wonder what would happen if you replace it with the original?


    Susan Nelson | Oh, Hello Designs | Twitter | Facebook

    #44224

    ShanG
    Participant
    Post count: 59

    @Susan, yes that’s what I’m saying.

    I replaced the core Genesis theme with a fresh copy, but have not done so with the child theme because my client can’t afford to pay me any more than what I’m already charging. BUT, when I enabled the Fabric theme that I had designed for her previously, I got the same result. This is why I believed it was the core that was the issue.

    I’ll take a look at the functions.php in the core and child themes to see what I find.

     

     


    #44225

    Susan Nelson
    Participant
    Post count: 202

    Oh man. Surely the other designer didn’t mess with the core?? This only happened after the Georgia theme was applied?


    Susan Nelson | Oh, Hello Designs | Twitter | Facebook

    #44226

    Susan Nelson
    Participant
    Post count: 202

    Oh wait – strike what I just said. You said you replaced Genesis with a new copy. Hmmm…


    Susan Nelson | Oh, Hello Designs | Twitter | Facebook

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