Metro theme won't save updates/changes

Community Forums Forums General Discussion Metro theme won't save updates/changes

This topic is: resolved

This topic contains 6 replies, has 2 voices, and was last updated by  Paul 1 year, 5 months ago.

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  • #51071

    Paul
    Participant
    Post count: 58

    Working on a site this evening, and all of a sudden it won’t save any changes I make on a page. I am trying to add a custom field, but when I update the page, the custom field I just added is gone. And I’m also trying to change the layout of another page, but again, as soon as I update the page, the change I just made is gone.

    I’ve tried disabling plugins, but that did not help at all.

    What is even stranger, is I am using the exact same theme and customizations on this client’s sister site, and everything works fine with that site. (Both sites on same server, so apparently not a server issue)

    Has anyone had something like this happen before? Any suggestions on what to do to fix the problem?

    http://richardsontreeandlandscapeco.com
    #51081

    AC
    Blocked
    Post count: 7712

    I see a Google plugin running a script – http://richardsontreeandlandscapeco.com/wp-content/plugins/google-analyticator/external-tracking.min.js?ver=6.4.4.3. Disable that plugin and see what happens.

    #51082

    AC
    Blocked
    Post count: 7712

    Also disable the Nextgen plugin and slider.

    #51088

    Paul
    Participant
    Post count: 58

    Thanks for the suggestion Anita, but unfortunately that didn’t do the trick.

    I disabled everything, and it still won’t save any changes.

    #51090

    AC
    Blocked
    Post count: 7712

    The only other thing I can think of is something that happened to someone a while back. Check to make sure that your child theme is in the theme folder correctly, i.e., /wp-content/themes/yourtheme and not /wp-content/themes/yourtheme/yourtheme.

    #51098

    Paul
    Participant
    Post count: 58

    Checked that, it is as it is supposed to be.

    I uninstalled Genesis and then did a fresh install, just to see if it made a difference; it didn’t.

    Deleted Metro and fresh install there, still nothing.

    Can’t figure out what to check or try next.

    #51099

    Paul
    Participant
    Post count: 58

    So I just switched to the default twentytwelve theme, made the changes, they actually saved, and then switched back to Metro and the changes are intact.

    So I guess that would confirm that somewhere there is an issue with the Metro theme, but at least I know how to work around it now.

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