Is anyone experiencing issues logging into the MY STUDIOPRESS section of the website? I go to the website at studiopress.com, then my.studiopress.com and log in... I then ATTEMPT to click any of the links under the MY STUDIOPRESS menu on the top right so that I can view my account, downloads, etc, and all of them just re-direct me back to http://my.studiopress.com/themes/ immediately. This is too frustrating. Please help, thank you.
Please put in a support ticket under the "Get Help" tab. They will be able to assist you.
I am trying to get help but the get help button takes me to "buy themes".
Anyone know the email?
Yup, having the same problem.....????
Also having this problem and it is preventing me from purchasing Genesis.
Hi, I'm Jett, and I work support for StudioPress.
We will be happy to look into this for you; typically the kind of behavior you're reporting is an account-specific issue. You'll need to log into your account and choose the 'get help' option from the drop-down menu. From there you'll scroll to the bottom and fill in the form.
Someone will be in touch ASAP. Our turnaround times are generally pretty quick.
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