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This topic contains 4 replies, has 3 voices, and was last updated by  Andrea Rennick 1 year, 8 months ago.

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  • #6268

    donaldmc79
    Participant

    Is there anyway to get into the old forums on the specific themes? I used to be able to peruse those and find out how to do things and now I don’t see any of the old subforums there. That was one of the reasons I loved studiopress so much because the forum was brillant.

    #6270

    Susan
    Moderator
    Post count: 8513

    The old forums are still available to clients who had access before; all the theme specific forums are still there. If you were not a StudioPress customer before the switch to the new forums, they are not available.

    If you are unsure how to do something, you are welcome to ask a question here, that’s what these new forums are for. If you have a theme specific set-up or technical question about any of the StudioPress themes, you can go ahead and submit a support ticket.


    Susan @ Graphically Designing I’d love to customize your website! I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    #6272

    donaldmc79
    Participant

    I keep getting the error invalid username and password. I’ve tried reseting the username and password with no luck.

     

    Thank you

    #6273

    Susan
    Moderator
    Post count: 8513

    It’s not the same user name and password as in these forums; it’s the user name and password you had for the old forum (I don’t know if you were trying to use the same user name and password, just making an assumption here…)

    Since the old forums are no longer open for new questions, I don’t know what will happen with a user name and password reset request. Do you still have e-mail confirmation of your original user name set-up?


    Susan @ Graphically Designing I’d love to customize your website! I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    #6362

    Andrea Rennick
    Keymaster
    Post count: 1041

    Donald – please just ask your question here.

     

    Also – theme downloads are no longer in the old forums. They are at http://my.studiopress.com/


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    Twitterholic

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