Site coming up blank

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This topic contains 3 replies, has 2 voices, and was last updated by  nutsandbolts 5 months, 2 weeks ago.

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  • #104116

    christinama
    Member
    Post count: 2

    My site is coming up a blank page. Bluehost says they can’t help – something to do with the code. I think I broke it when I tried to put in a custom header. I’m a beginner at this so have no idea what I am doing. Can anyone here help me with this?

    Thanks
    Christina

    http://www.tumbleweedsandseeds.com
    #104119

    nutsandbolts
    Moderator
    Post count: 3141

    If you edited functions.php (the most likely culprit for a white screen), use Bluehost’s file manager or an FTP program to remove your edits and/or replace the original functions.php from your theme. That should fix the problem.


    Andrea Whitmer, Owner, Nuts and Bolts Media
    I provide dev and training services for web designers • Find me on Twitter and Google+

    #104146

    christinama
    Member
    Post count: 2

    Thanks for replying Andrea.
    I tried cutting and pasting the original function.php directly into WordPress dashboard editor and saved it But it said I broke the theme and a template was missing. Should that have worked? Seems if I even look at the function.php file, I break it. I don’t see where the file is to replace it in Bluehost file manager. Can you give me a hint? Thanks!

    #104233

    nutsandbolts
    Moderator
    Post count: 3141

    When you log into the file manager, you should be in the root directory for your site (unless you have multiple sites, in which case you might need to click on your site’s subfolder). From there, go to the wp-content folder, then the themes folder, then the beautiful folder. All the theme files will be there.

    If you absolutely can’t get it fixed, you can always delete the entire beautiful folder and upload the zip file again. Hope that helps!


    Andrea Whitmer, Owner, Nuts and Bolts Media
    I provide dev and training services for web designers • Find me on Twitter and Google+

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