Andrea Rennick

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Viewing 15 posts - 181 through 195 (of 345 total)
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  • in reply to: Modifying Files Real Time #83122

    Andrea Rennick
    Keymaster

    The Genesis doesn’t allow file editing from inside the admin area like standard wordpress does.

    That is incorrect.

    If you are on Synthesis, they have turned off the WordPress editor. The base Genesis theme has nothing in it to do this.


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    Twitterholic

    in reply to: Translating to French the Agency Pro theme #83121

    Andrea Rennick
    Keymaster

    Those are filterable ares that are customizable. Please see the code snippets area in my.studiopress.com for each section.

    They are not translated by the plugin or po edit because they are *customizable* so you must do them manually in the functions file.


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    in reply to: Premise #82927

    Andrea Rennick
    Keymaster

    The best place to get help for this is the Premise help desk. They will be getting back to you shortly.

    This forum is for theme help.


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    Twitterholic

    in reply to: Limitation of Multisite #81228

    Andrea Rennick
    Keymaster

    Yes, Genesis will be able to do that, since each sub site (mapped or not) still has their own authors.

    You can use multisite to host multiple clients. It is more advanced, however, just like nutsandbolts pointed out.

    Peruse http://wpmututorials.com for a bit and see if you;d be comfortable with those kinds of tasks. (Yes that is my old site).


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    in reply to: Demos without Pricing #77347

    Andrea Rennick
    Keymaster

    Or set up your own demo site? ;)

    Also – you need to be CLEAR with clients that if they do not purchase the theme from us, we will not support them.

    We do get a fair number of tickets from people who thought they had a “legit” copy after their developer has moved on, and they needed support.

    Which we cannot give them because they did not buy from us.


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    in reply to: Error in Theme #77207

    Andrea Rennick
    Keymaster

    Make sure genesis is installed at /wp-content/themes/genesis/


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    in reply to: Where do I download my child theme #76822

    Andrea Rennick
    Keymaster

    If you have issues with your account, please file a help desk ticket so staff can look into it.


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    in reply to: Font Appears Large, Then Resizes to Normal #75260

    Andrea Rennick
    Keymaster

    That’s more of a workaround.

    Here’s a ticket for Chrome showing the issues exists across platforms, so this isn;t specific to our themes or even wordpress.

    https://code.google.com/p/chromium/issues/detail?id=319623


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    in reply to: old user account #75017

    Andrea Rennick
    Keymaster

    Forums accounts are no longer tied to user purchases. Anyone can register & post.


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    in reply to: Help needed please, for Genesis Responsive Slider setup #75016

    Andrea Rennick
    Keymaster

    Just in case anyone else needs guidance:

    http://my.studiopress.com/tutorials/using-the-genesis-slider-plugin/


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    in reply to: CSS problem with latest version of Chrome #74984

    Andrea Rennick
    Keymaster

    There’s a Chrome bug that they are working on. We have no idea yet if we can do anything in the theme to go around it.


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    in reply to: Font Appears Large, Then Resizes to Normal #74983

    Andrea Rennick
    Keymaster

    There’s a Chrome bug about this. We don’t know if we can do anything on our end yet.


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    in reply to: theme for a blog and ecommerce all in one? #74981

    Andrea Rennick
    Keymaster

    ecommerce should always be added with a plugin in WordPress – regardless of theme used.


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    in reply to: update question #74979

    Andrea Rennick
    Keymaster

    Please upgrade Genesis anyway.


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    in reply to: Adding Soundcloud icon to Simple Social Icons plugin #74977

    Andrea Rennick
    Keymaster

    Honestly, we’d tell you to use something else. The only way to customize a plugin is to fork it.


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Viewing 15 posts - 181 through 195 (of 345 total)