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Just stumbled upon the solution to my problem. Using the method from Brian Gardner, it automatically creates a portfolio page. Once I've added the code, I just go to [website-url]/portfolio and it's there.
Thanks for the reply, @braddalton! I appreciate you taking the time.
I contacted support and was able to accomplish removing the grid loop layout. Here's the simple solution:
The best way to do that is to rename the theme's home.php file to home.txt.
You'll need to access the files using ftp or your web hosts file manager.