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Andrea RennickMember
"I submitted a ticket and now have to wait from 24 – 48 hours!"
Just for clarification - this is the *maximum wait time, not the average.
Also note this is the community forum, not official support. I did see you got your issue resolved though.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberThen the live preview feature is removing the widgets. Let WordPress.org know in the forums.
The widgets screen has an "inactive widgets" holding area where the widgets you last used are kept.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberErin is correct - actually delivering the email is not a theme function. Talk to your web host.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberNo. It is not the theme.
URLS are created by WordPress itself. Please check your permalink settings and your plugins.
http://codex.wordpress.org/Permalinks
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberYou need to replace the one in the child theme folder. You can verify it;s done right by viewing the HTML source of the page.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberThe child themes do not get upgrade notices .You are not expected to update them if we push put a new version.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMembertesting reply
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberThat's what the tags are for. 🙂
Also - Nick does not monitor this forum. I just happened to catch this while cleaning out spam.
THe plugins are hosted at WordPress.org and this have a support forums attached for each, as required by WordPress.org. (not a fan of that bit, but there you are.. I'd rather support them all in one place.)
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberYou'd be better off posting in the WordPress.org forums, as gravatars are used by default in WordPress and not theme specific.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberYou need to hire a developer to build you a custom widget.
**forum signature**
If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberBrowser issue with IE. you have to click right on the edge of the images. Yes we know and yes it will be fixed.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberNick is the author of GFWA and he's asked people to submit patches on github to help out, even with testing. So far, no one has, despite interest.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberThe permalinks are built by WordPress itself and not the theme, so use the WP Beginner post about or check WordPress.org.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberWe don;t add any styling to our themes for Woo Commerce.
Contact the Genesis Connect for Woo Commerce plugin author for suggested changes.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
April 20, 2014 at 7:55 am in reply to: Agency: Featured post block/lightbox image gallery hybrid #101416Andrea RennickMemberThe home page is simply widget areas.
Any lightbox plugin that gives you a widget to work with would do it.
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If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberCheck for caching.
There's nothing in the theme code or multisite to prevent any css changes from being shown by default.
**forum signature**
If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberCheck for caching.
There's nothing in the theme code or multisite to prevent any css changes from being shown by default.
**forum signature**
If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
April 20, 2014 at 7:53 am in reply to: Half of A Beautiful Theme is in English, need 100% Norwegian #101412Andrea RennickMemberYou can use our translation plugin to have Genesis in your language.
http://wordpress.org/extend/plugins/genesis-translations/
The following links will be helpful in making translations to your theme:
http://www.studiopress.com/tips/translating-studiopress-theme.htmThere are also snippets available here: http://my.studiopress.com/snippets/ to change specific text if necessary.
**forum signature**
If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberYou can use our translation plugin to have Genesis in your language.
http://wordpress.org/extend/plugins/genesis-translations/
The following links will be helpful in making translations to your theme:
http://www.studiopress.com/tips/translating-studiopress-theme.htmThere are also snippets available here: http://my.studiopress.com/snippets/ to change specific text if necessary.
**forum signature**
If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
Andrea RennickMemberTHe Tabs plugin is not a slider.
Swap it out for a slider widget instead. Change the slider settings to the size you want to use.
**forum signature**
If you need technical support for your theme please file a ticket.The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.
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