Account Assistance

If you are having problems accessing your account, don’t see a theme that you purchased, or are having trouble making a purchase please complete the following form so that we can help you.
  • This is the email address we will reply to.
  • Transaction ID from your original purchase receipt.
  • If different from address above.
  • i.e. Genesis, Pro Plus Package, Lifestyle, etc.
  • Your StudioPress support forum ID for vBulletin
  • Please give a brief description of your issue and include any supporting information that you think might be relevant.