If you are a Member (StudioPress or Revolution), you will find a Post, named "Discount Codes", stickied near the top of the thread lists in all of our Themes' Support Forums.

We have an incredible Support Forum for our Members to get help, so we ask that you please post your Questions in the appropriate Support Forum.

If this is the message displayed:

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{Your Name}, you do not have permission to access this page. This could be due to one of several reasons:
1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
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You have not completed the Upgrade steps so that your Forum account can access these sections.

Follow the instructions provided on the Theme Download page.

The link to the Theme Download page was sent via email after your purchase was completed.

If you did not receive the email, look in your junk or spam email folder. It often winds up there by mistake.

Also, take the time to whitelist @studiopress.com, so that any future emails do not get marked as spam.

Once you follow the instructions provided, in particular STEP #3, you will have access to your Theme's Support Forum and its Tutorials.

Please reset your Password via the Password Recovery form.

If you need another copy of your Theme...
-- or --
You need the latest version of your Theme...
-- or --
You are a Pro Plus Member and want a copy of a newly-released Theme...

... If you are a Pro Plus Member looking for a copy of a newly-released Genesis Child Theme, go to the Genesis Child Themes Download Forum.

All other Members can download another version via your Theme Download page, whose link was sent via email when you purchased.

As stated on our Terms page:

All sales are final. No refunds will be given for software that is delivered via digital download from our site. If there is a problem with one of the digital download products or if you experience any difficulty with its download, we will fix the problem.

If you are looking for theme customization, we are not currently taking any projects, but you can contact a StudioPress Approved Designer for a quote.

You can see their BIOs by clicking on the "Theme Customization" link in the secondary Menu bar on the Support Forum.