Can't buy child theme only

Community Forums Forums General Discussion Can't buy child theme only

This topic is: resolved

This topic contains 6 replies, has 3 voices, and was last updated by  Susan 1 year, 8 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #7206

    jmdd_web
    Participant

    Hi

    I’m trying to purchase the Bee Crafty child theme as I already have the Genesis Framework but it seems to only be allowing me to buy it with the genesis framework?

    I’m going to http://my.studiopress.com/themes/beecrafty/

    Am I missing something?

    Thanks

    John

    #7207

    Anita
    Participant
    Post count: 7490

    Did you log into your account to try to purchase it? I am logged in and when I go there, it’s the discounted price.


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me!

    #7208

    Anita
    Participant
    Post count: 7490

    In addition to what I wrote above, you do need to be logged in so the system will know you are a returning customer.


    When asking for help, please provide a link or screen shot showing your problem!
    Let me help you customize your theme, responsive header, Buddypress, Agentpress or technical issue!
    Visit me here: Cre8tiveDiva.com | Tweet Me!

    #7225

    jmdd_web
    Participant

    Doesn’t work for me although none of my original purchases are showing – I had to re register and the new site doesn’t recognise me.

    #7226

    Susan
    Moderator
    Post count: 8691

    Go ahead and submit an account assistance ticket:

    http://www.studiopress.com/account-assistance


    Susan @ Graphically Designing I’d love to customize your website! I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    #7227

    jmdd_web
    Participant

    Sorry I’ve got it. I didn’t realise I made my first purchases with a personal email account. Found my details. Thanks for your help.

    #7228

    Susan
    Moderator
    Post count: 8691

    Glad you found it!


    Susan @ Graphically Designing I’d love to customize your website! I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

Viewing 7 posts - 1 through 7 (of 7 total)

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