Help where do I download my themes

Community Forums Forums General Discussion Help where do I download my themes

This topic is: resolved

This topic contains 3 replies, has 2 voices, and was last updated by  Susan 1 year, 6 months ago.

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  • #24674

    Adrian.S
    Participant
    Post count: 1

    Hi,

    I’m a Pro Plus member. Where can I download the themes?

    Didn’t login since the new forum.

    Thanks for the help

    Adrian

    #24677

    Susan
    Moderator
    Post count: 8972

    At the top right hand side of this screen, there is a “MyStudioPress” link, with a drop down for “Downloads”. Click that, and log in, based on your e-mail address used when you bought the themes. Your login there is separate from the login for this forum.

    If you have difficulties accessing the themes, you can submit a help ticket here: http://www.studiopress.com/account-assistance


    Susan @ Graphically Designing I offer theme customizations I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

    #24681

    Adrian.S
    Participant
    Post count: 1

    Thanks Susan,

    I figured that’s where it is.

    The only problem is that I only see the Genesis Framework and (in)SPYR. The Pro Plus member themes aren’t there.

    I’ll go ahead and submit a help ticket.

    #24683

    Susan
    Moderator
    Post count: 8972

    Yes – if you can access the Downloads, but your themes aren’t there, the help ticket is the way to go.

    I’ll close this thread as “resolved” – go ahead and open another one if you have any more questions.


    Susan @ Graphically Designing I offer theme customizations I tweet!
    I’ve taken up the challenge! – help me answer some of the unanswered posts

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